Becoming a Part of Our Farm
The CSA Farm Share Program Policy is not just fine print (well it is), but it also spells out all aspects of what you can expect from us, and what we ask of you in this shared commitment. By purchasing a CSA share and becoming a member of our farm you are agreeing to this policy.
A Farm Share Program, also known as Community Supported Agriculture (CSA) is a relationship between our farm and you as our customer. Rather than simply purchasing food, our customers become “members” of the farm and receive a portion of the farm’s harvest.
For the duration of the season it is our responsibility to get members' shares delivered to the agreed upon drop locations, fresh and on time; and keep members informed about the shares each week. Members are responsible for picking up their shares within the designated time period and returning their share boxes in a timely manner.
Our Commitment to Good Farming Practices
The farm is Certified Organic by MOFGA. Being certified is one way we commit to good growing practices that take into account the health of the consumer, the soil, and the surrounding community. Organic produce is grown without using pesticides and fertilizers made with synthetic ingredients or sewage sludge, bioengineering, or ionizing radiation. Organic production is important to us and we promise to maintain our certification. We are happy to provide further information about our practices here are on the farm at any time.
Freshness: With the exception of items that can harvested early with little or no impact on freshness (eg tomatoes), we harvest all produce for the shares as close to the day of delivery as possible.
Food Safety: We take the safety of our food seriously. We observe proper health safety guidelines in the post-harvest handling of our produce. Although nearly all of your share items will have been pre-washed when you get your share, for your added protection we recommend that you wash your produce again before to eating it.
We promise to do our best to provide you with a consistent share each week. The variety of produce may vary from week-to-week due to extreme weather, pest pressure, or other production factors, despite our best efforts. By joining our farm share program, you are agreeing to share the risk of crop failure with us and other members. In the unlikely event of a crop failure, we may compensate with other crops grown on the farm that are ready for harvest at that time; buy-in missing crops from other local organic farms if costs allow; or, if the crop failure is widespread, we may be forced to to reduce the quantity of items in the shares for a period of time.
In addition to our farm share program, the farm sells to local restaurants and retail stores. We balance the priority of the farm shares with our other outlets and there are times when an item may not be available for all of our accounts and CSA members equally due to quantity or quality existing in the field.
Share Pickup & Delivery
Each week's share takes significant planning and coordination to get to you. You are responsible for picking up your share each week from your drop site within the time-frame listed. We cannot offer refunds or replacements for missed pickups. Similarly, we aim to deliver the highest quality produce and are not responsible for wilted or poor looking produce due to late pickups or produce not refrigerated in a timely manner after pickup. Shares not picked up will be donated. Please respect the host site property and follow any additional rules posted at the pickup site or sent to you regarding parking or use of certain entrances.
Returning your box: Please return the previous week’s share box; they are meant to be re-useable and we begin the season with a limited number to get us through the season. Please try and keep them (relatively) clean and follow the instructions on how to open and collapse the box without tearing it (here's a how-to video another friendly farmer put together: youtube.com/watch?v=FTAQNAu3CKo).
Membership Account Changes
Any changes to your Membership Account must be made by midnight 2 days prior to your next scheduled delivery in order for the changes to take effect for that week (Sunday at midnight for Tuesday pickups, Tuesday at midnight for Thursday pickups). This includes: putting your share on hold, changing your pickup location, adding any subscriptions, adding items to your order, and customizing items in your share.
Adding items to your share: Throughout the season we will have some extra items available to buy. You can order additional items in the Member Store: csa.farmigo.com/store/leftfieldfarm. Any items added to your week's share must be paid for at the time of ordering.
We allow some limited customization of your share where designated items can be changed out if you so choose. We establish the box items on Friday for the following week giving you a couple days to make changes to your share's contents in the Member Store. There's no requirement to make changes - if no alterations are made, you will receive the standard box for that week.
Changes to pickup location: You can change your pickup location at any time during the season. Changes can be made in your Member Account - csa.farmigo.com/account/leftfieldfarm. Please note, if you are receiving Home Delivery and want to change where you get your share delivered, please email us with the new address and instructions (changing your membership address in your account does not automatically update your delivery address in the back end).
Vacation Holds: If you will be out of town and need to put a hold on your account, you can do so at any time during the season. Putting a hold on your share can be done in your Member Account. The default option to make up for the missed share is for us to deliver extra produce with your share the following week. If you would like the extra produce on a different week, email us and we will accommodate the request. Also let us know by email if you would prefer to have us donate that week’s share instead (generally we donate produce to the Bowdoinham food pantry).
Another option if you will be out of town is simply to have a friend to pick up your share in your place. You do not need to notify us but please explain the pickup location and procedures to them.
Member Fees & Refund Policy
By selling membership in advance of the growing season, farm share programs reduce the burden of up-front costs for the farmer. Your membership fees provide us with money to purchase seed and equipment before the season starts, and we appreciate your commitment.
Payment: The Please be on time with your Membership payments. Unless otherwise agreed upon, we will not delivery shares for weeks in which the Membership fee has not been paid.
Refunds: Refunds can be only be issued prior to the fourth week of the season. To request a refund please email us and we will refund the share price minus a $20 cancellation fee and the prorated price of any weeks you have already received a share.
At any time during the season, please notify us of any issues with your share, including problems with your drop-site or dissatisfaction with your share, and we will try to resolve the issue as soon as possible.
Communication Between Members and the Farm
The best way to communicate with us is via email (phone or text is fine too). Your main contact is Sean, whose email is sean at leftfieldmaine.com, and phone is 207-607-0400. We will do our best to respond as soon as possible, but please remember we're very busy during the height of the season.
We will communicate with you mostly by email. When you sign up you will be added to the CSA email list for that season. We depend on being able to communicate important information through this list so please check your emails from us. Let us know if you are not receiving emails from us and we will help you figure out the issue. We do not give out member information to anyone.
Weekly Newsletter: We do not include a printed newsletter with your share. Instead, we provide a weekly email newsletter with brief news from the farm and information about the produce in the share. You will only receive newsletters for the season in which you are a member.
Social Media: Our main social media use is through Instagram @leftfieldfarmer. We post a photo previewing each week's CSA share as soon as the first shares of the week are packed, and we regularly post photos from the fields during the farm season.
The farm will contact you in advance of any changes to this agreement.